FAQs
Frequently Asked
Questions
How do you charge for office carpet shampooing?
As with all our floor cleaning services, we charge based on square footage and the level of “dirtiness” your carpet is in, which is determined via a site visit.
Do you do after office hours cleaning and weekend cleaning?
Yes, we can clean after general business and working hours till late, on Saturdays and Sundays!
Do you offer Janitorial Service Contract Jobs?
Yes, we are able to have professional cleaners stationed at your commercial space to perform periodic cleaning services throughout the day, 7 days a week.
As a matter of fact, all our services can be contracted.
Are you NEA approved?
Yes, all our detergents, machinery, and cleaning methodologies are NEA approved!
What type of detergent does your company use?
Depending on the cleaning service you require, different types of detergents might be used.
Our detergent range includes alcohol-based ones for sanitizing, acidic ones for mould, and pH-balancing ones for metallic surfaces.
Do you provide one-off type of cleaning service?
Yes, we do! All of our cleaning services can come in the form of a one-off service.
Do you collect deposit?
No, we don’t!
For commercial clients, we require full payment to be made 7 days in advance.
For home and residential cleaning jobs, we practice cash on delivery.
For long-term contracted jobs, we collect on a monthly basis with a 7-14 days credit term.